Kicks and Deals Terms and Conditions
kicksanddeals.com
Effective date: September 1, 2026
About these terms
These Terms and Conditions govern your use of kicksanddeals.com and purchases from Kicks and Deals (“we,” “us,” or “our”), a business based in Palisades Park, New Jersey. Please review these terms before ordering. When you place an order and accept these terms at checkout, you agree to the terms presented to you. If you do not agree, do not place an order.
Eligibility and accounts
You must be at least 18 years old, or the age of legal majority where you live, to place an order. A parent or legal guardian may place an order for a minor. You agree to provide accurate contact, billing, shipping, and payment information and to use only payment methods you are authorized to use. You are responsible for safeguarding account credentials and reporting suspected unauthorized activity.
Products and condition
We sell sneakers, clothing, electronics, general merchandise, and candy through Jay’s Sweets. Sneakers and clothing are authentic and new unless the product listing states otherwise. Items offered as Gently Loved, pre-owned, open-box, or in another condition will be identified in the listing. Read the description, size, condition, and included accessories before ordering.
Product images may be edited for background, lighting, and presentation. Colors may vary by screen. Images do not replace the written description or condition disclosure. Some inventory is obtained through auctions or liquidation channels; packaging and availability may vary as disclosed. Brand names and trademarks belong to their respective owners. A brand listing does not by itself imply that we are an authorized dealer or affiliated with that brand.
Prices and payment
Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, and any other disclosed fees are shown at checkout before you submit an order. Promotions may have stated conditions and may end when inventory is exhausted. Price changes apply to future purchases and do not retroactively change an accepted order.
We currently accept PayPal and may offer additional payment methods at our discretion. Available methods are displayed at checkout before you submit your order. Payment must be successfully processed before shipment. We may use reasonable verification measures to prevent fraud. If a material pricing or product error affects your order, we will contact you before making a material change and give you the opportunity to cancel and receive a refund.
Orders and cancellations
An order acknowledgment confirms receipt of your order. Acceptance occurs when we confirm fulfillment or shipment, unless applicable law requires otherwise. We may decline or cancel an order for unavailable stock, payment failure, suspected fraud, or a material listing error. If we cancel after payment, we will refund the amount collected for the canceled items and related unprovided services.
Contact us promptly to request a cancellation or address change. We will try to accommodate requests before shipment, but cannot guarantee a change after fulfillment begins. These terms do not limit cancellation or refund rights provided by law.
Shipping and delivery
We offer shipping to the 50 United States and eligible Caribbean destinations where service is available. Available destinations, shipping methods, charges, and any restrictions are shown at checkout. We use carriers such as UPS and the United States Postal Service. Provide a complete, accurate delivery address.
Any processing or delivery estimate is stated in the listing, checkout, or order communication. We will ship within the promised period or, if no period is stated, within the time required by applicable law. If shipment is delayed beyond the required period, we will provide the required notice, request consent to the delay when required, or cancel and refund as required by law.
Carrier delays, weather, and customs processing may affect delivery estimates. Contact us about a lost, damaged, or undelivered package so we can investigate and arrange any remedy required by law or our applicable policies. A tracking entry does not eliminate your statutory rights. International duties, taxes, and destination fees, if applicable and not collected at checkout, are the recipient’s responsibility as disclosed before purchase.
Returns and merchandise condition
You may request a change-of-mind return within 7 calendar days after delivery. Email returns@kicksanddeals.com with your order number, the item you wish to return, and the reason. We will provide return instructions and the authorized return address. Please do not send merchandise without first contacting us. Ship an approved return within 14 calendar days after receiving return authorization. These deadlines do not limit any rights that applicable law gives you for defective, damaged, incorrect, or misdescribed goods.
For returns based on a change of mind, ALL merchandise must be unworn, unused, unwashed, unaltered, and in its original condition, with original tags, packaging, and included accessories. Sneakers must show no wear on the soles or uppers. Clothing must show no signs of wear, washing, stains, or odors. Electronics and other merchandise must show no use or damage. Any pre-existing condition disclosed in a Gently Loved or open-box listing is permitted; no additional wear or use is permitted.
We may refuse a change-of-mind return that does not meet these requirements, subject to applicable law. This condition restriction does not prevent a claim for merchandise that arrives defective, damaged, incorrect, or materially different from its description.
Candy, food, and other perishable goods; opened personal care or hygiene products; and merchandise clearly identified as final sale before purchase are not eligible for change-of-mind returns. An ordinary sale or discount does not by itself make an item final sale. These exclusions do not remove remedies available by law for defective, damaged, incorrect, unsafe, or materially misdescribed goods.
For a change-of-mind return, the customer pays return shipping. Original shipping charges are not refundable once the order has shipped, except where required by law. Pack the return securely and use a trackable shipping service; keep your receipt and tracking information. We do not charge a restocking fee for an eligible return.
If a return is required because we sent an incorrect item or merchandise arrived defective, damaged, or materially different from its description, we will provide a prepaid label or another reasonable return arrangement at our expense. Any refund of related original shipping charges will be included as appropriate to the affected order and required by law.
We will inspect returned merchandise and notify you whether the return is approved. Approved refunds will be issued to the original payment method within 7 business days after we receive and accept the return, or sooner if required by law. Refunds include the eligible amount paid for returned merchandise and related refundable taxes, subject to the shipping rules above. PayPal, your bank, or another payment provider may take additional time to post the credit. We do not replace legally required monetary refunds with store credit without your agreement.
Problems with an order
If merchandise arrives damaged, defective, incorrect, or materially different from the listing, contact us promptly with your order number and, where reasonably available, photos of the item and packaging. Keep packaging while we investigate. We will arrange a replacement, refund, or other remedy as appropriate and required by law. Reporting promptly helps us investigate and does not shorten rights you have under applicable law.
Candy and product safety
Read product labels, ingredients, allergen statements, warnings, and instructions before use or consumption. Candy assortments may contain or come into contact with common allergens, including peanuts, tree nuts, milk, soy, wheat, and eggs, depending on the products. Contact us before ordering if you need ingredient or allergen information. Do not assume that any assortment is allergen-free. Listings do not replace original manufacturer safety information. Use electronics and other products according to their instructions and applicable requirements.
Website use and reviews
Do not use the website for fraud, unlawful activities, security interference, infringement, or submitting misleading information. Content owned by Kicks and Deals may not be reproduced commercially without permission. Third-party trademarks and other protected materials remain the property of their owners.
Reviews must reflect an honest experience and must not contain unlawful content, private information, or abusive material. By submitting a review, you give us a nonexclusive permission to display it in connection with our store. We do not require positive reviews or restrict honest negative reviews. We may moderate reviews for lawful reasons such as spam or private information.
Warranties and responsibility
Any manufacturer warranty is subject to the manufacturer’s terms and eligibility requirements. A manufacturer warranty is not promised unless specifically stated in the listing. Contact us if you need clarification before purchase.
Website availability may be interrupted, and we cannot guarantee error-free operation. Nothing in these terms excludes warranties, remedies, or responsibilities that applicable law does not allow us to exclude. No blanket disclaimer or liability restriction in these terms removes your rights for defective goods, misrepresentation, fraud, or other nonwaivable claims.
Applicable law and changes
New Jersey law governs these terms to the extent permitted by applicable law, without depriving you of mandatory consumer protections that otherwise apply. Please contact us first about concerns so we can try to resolve them. This does not prevent you from seeking any available legal remedy.
We may update these terms for future use and purchases by posting a revised effective date. The terms accepted for an order govern that order; later changes do not retroactively remove existing rights. If a provision is unenforceable, the remaining provisions continue to apply to the extent lawful.
Contact us
Kicks and Deals
Website: https://kicksanddeals.com
Location: Palisades Park, New Jersey, United States
Customer service email: cs@kicksanddeals.com
Returns email: returns@kicksanddeals.com
Mailing address: 273 4th St., Palisades Park, NJ 07650, United States